Terms & Conditions

Updated May 19, 2026

These Terms of Service ("Agreement") govern the relationship between the client ("Client") and Gateway Systems ("Company") with respect to web services provided on a monthly subscription basis. By completing an order and making payment, the Client agrees to be bound by these terms.

1. Services Provided

The Company provides the following services as part of the monthly web subscription:

• Custom business website design and development
• Logo design
• Domain setup and configuration
• 4–5 star only Google review management integration
• Automated text and email confirmations sent to customers
• 1-year lead follow-up for return customers
• Functional quote/contact forms
• Website live chat integration
• Ongoing website maintenance

The scope of services may be updated from time to time with reasonable notice to the Client.

2. Subscription Fees & Billing

• The monthly subscription fee is as quoted on the checkout page.
• Payments are automatically billed on a recurring monthly basis on the same calendar date as the original sign-up date.
• All fees are billed in local currency.
• The Company reserves the right to adjust pricing with a minimum of 60 days' written notice to the Client.
• Failed or declined payments may result in temporary suspension of services until payment is resolved.

3. No Long-Term Contract

This Agreement operates on a month-to-month basis. There is no long-term contract required. The Client is not locked into any fixed term beyond the current billing cycle.

4. Cancellation Policy

• The Client must provide a minimum of 60 days' written notice of cancellation, submitted via email to the Company's designated contact address.
• The Client remains responsible for all subscription fees during the 60-day notice period, regardless of whether they continue to use the services.
• Cancellation does not entitle the Client to a refund of any fees already paid.
• Upon termination, the Company will cease all services and the website will be taken offline within 7 days after the end of the notice period, unless the Client exercises the website purchase option described in Section 6.

5. Satisfaction Guarantee

• The Company will continue to make reasonable website revisions and adjustments at no additional charge for the duration of the active subscription.
• Revision requests must be submitted in writing and will be completed within a reasonable timeframe based on the complexity of the changes.
• This guarantee applies to revisions within the original scope of the agreed service. Requests for entirely new features, additional integrations, or services outside the original scope may be quoted separately.

6. Website Ownership & Buyout Upon Cancellation

6.1 Ownership During Active Subscription

The website, including all design assets, templates, layouts, and custom configurations created by the Company, remains the intellectual property of the Company during the term of the active subscription. The Client is granted a limited, non-transferable licence to use the website solely for their business purposes while the subscription is active and payments are current.

6.2 Website Purchase Option

Upon cancellation of the subscription, the Client has the option to purchase full ownership of the website at a buyout price determined by the Company at the time of cancellation. The Client will be provided with the buyout price upon submission of their cancellation notice. If the Client elects to purchase the website, full payment of the buyout amount must be received before website files and assets are transferred; the transfer includes website files, design assets, and any custom configurations created by the Company. Following transfer, the Client assumes full responsibility for hosting, maintenance, and ongoing technical support. If the Client does not elect to purchase the website, all website files, design assets, and custom configurations remain the property of the Company, and the website will be taken offline within 7 days of the end of the cancellation notice period.

7. Domain Ownership

• Client-Owned Domain — if the Client already owns their domain name at the time of service commencement, the Client retains full ownership of that domain at all times, including upon cancellation. The Company will assist with configuration but has no claim over the Client's domain.
• Company-Purchased Domain — if the Company purchases a domain on behalf of the Client as part of the service setup, that domain remains the property of the Company. Upon cancellation, the Client may have the option to purchase the domain at market value, subject to availability and mutual agreement.

Clients are encouraged to clarify domain ownership before service commencement.

8. Client Responsibilities

The Client agrees to:

• Provide accurate business information, branding assets, images, and content required for website development in a timely manner.
• Review and approve design mockups and content within a reasonable timeframe. Delays caused by the Client may affect delivery timelines.
• Ensure all content, images, and materials provided to the Company are owned by the Client or properly licensed, and do not infringe on any third-party intellectual property rights.
• Notify the Company promptly of any required updates, changes, or issues with the website.

9. Limitation of Liability

To the maximum extent permitted by applicable law, the Company is not liable for any indirect, incidental, special, or consequential damages, including lost revenue, lost profits, loss of business, or loss of data. The Company does not guarantee specific results, including search engine rankings, website traffic, lead generation, or revenue outcomes. The Company's total cumulative liability under this Agreement shall not exceed the total fees paid by the Client in the three (3) months preceding the claim.

10. Third-Party Services

The Company may utilize third-party tools, platforms, and integrations (such as Google, live chat providers, review platforms, and form services) to deliver the agreed services. The Company is not responsible for outages, policy changes, or disruptions caused by third-party providers.

11. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive business information shared during the course of this Agreement and not to disclose such information to third parties without prior written consent.

12. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising under this Agreement shall be subject to the exclusive jurisdiction of the courts of Ontario.

13. Amendments

The Company reserves the right to update or modify these Terms of Service at any time. Clients will be notified of material changes with a minimum of 30 days' written notice. Continued use of the services after the notice period constitutes acceptance of the updated terms.

14. Entire Agreement

This Agreement constitutes the entire agreement between the Client and the Company with respect to the subject matter herein and supersedes all prior discussions, representations, or agreements, whether oral or written.

Acceptance of Terms: By completing the order form and submitting payment, the Client acknowledges that they have read, understood, and agree to be bound by these Terms of Service.

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SMS Communication Terms

These terms apply to all SMS messages sent and received as part of the A2P 10DLC messaging services provided by 1001020690 Ontario Inc. dba Gateway Systems. Your use of this service constitutes acceptance of these terms.

Messaging Consent

Messages sent by Gateway Systems may include alerts, reminders, promotional offers, updates, and other relevant communications. Message frequency depends on your interaction with our services and your preferences.

Data Rates and Charges

Standard message and data rates may apply to any messages you send or receive as part of our service, depending on the terms set by your mobile carrier.

Opt-Out Instructions

To discontinue receiving messages from Gateway Systems, reply "STOP" to any of our messages at any time. This will unsubscribe you from our SMS communications.

Message Delivery

Gateway Systems does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.

User Obligations

When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.

Compliance with Laws

You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.

Changes to These Terms

Gateway Systems reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.

Contact Information

For any queries or concerns regarding these Terms and Conditions, please reach out through our Contact page.